Collective · Internal Knowledge Base

The Hub

Your central reference for how Collective is organized, how we work, and how we deliver for clients.

Team Structure
Org & Accountability

The full accountability chart, all 10 seat profiles, and the EOS structure that organizes how the team works.

What We Deliver
Client Services

Service descriptions, scope outlines, and delivery alignment across Tax, Accounting, and Leadership & Ops Consulting.

How We Work
Playbooks & SOPs

Step-by-step process guides for every core workflow — new client onboarding, tax prep, bookkeeping close, YE handoff, and more.

Systems & Stack
Tools & Systems Coming soon

How Collective uses each platform — Asana, QBO, Soraban, Assembly, Keeper, and more. Our conventions, not the vendor docs.

Client Experience
Client Standards Coming soon

Communication guidelines, onboarding standards, and the client experience principles that define how Collective shows up.

Quick Access
Key References

The most-referenced documents, templates, and guides in one place.

Accountability Chart

Click any seat to open its profile. Full org view also includes the cross-functional collaboration map.

Full org view →
Collective Full Accountability Chart — v10 COLLECTIVE · FULL ACCOUNTABILITY CHART · 10 SEATS FIRM LEADERSHIP LEADERSHIP (1) Visionary — Dave Vision · growth · strategy INTEGRATOR (1) Integrator — Kyle Operations · P&L · accountability SALES / MKTG SEAT 9 (0) Sales & Biz Dev Lead Lead gen · pipeline brand · content FINANCE / ADMIN SEAT 10 (0) Internal Ops Coordinator AP · payroll · HR OPERATIONS Accounting Tax Leadership & Ops Consulting VISION Advisors & Client Owners SEAT 1 (2) Client Business Advisor / Coach Client relationships · advisory orchestration · G&G coaching QC oversight · systems design · hiring/firing authority SEAT 2 (1) Advisory Coordinator Advisory support · client onboarding · setup & termination SYSTEM & EXECUTION Supervisors · Specialists SUPERVISORS Domain expertise · primary review · mentorship Collaborative by design — workflows connect across all three seats SEAT 3 (1) Accounting Supervisor First review · complex close Mentorship Cross-discipline collaboration SEAT 4 (1) Tax Supervisor First review · complex returns Mentorship Cross-discipline collaboration SEAT 5 (1) Technology Orchestrator FinOps & AI enablement All disciplines · project-based Cross-discipline collaboration SPECIALISTS Execution · monthly close · return prep SEAT 6 (1) Bookkeeping Specialist Monthly close S0-S4 YE pre-close · WP links Accounting SEAT 7 (2) Tax Specialist Return prep · AJEs books-to-tax · estimates Tax SEAT 8 (1) Client Service Administrator Tax intake · engagement letters · assembly & e-file · triage Tax + Accounting LEGEND Defined seat Open seat Cross-discipline collaboration expected at Supervisor level ACCOUNTABILITY FLOW Visionary sets direction --> Integrator executes it --> Advisors (Vision) orchestrate client work --> Advisors also own QC oversight, systems design, and hiring/firing authority for execution seats --> Supervisors (Seats 3-5) own domain expertise, primary review, and mentorship within their discipline Supervisors are expected to collaborate across disciplines -- workflows connect, and that connection is a cultural expectation. Cross-discipline collaboration is the core expectation of Seat 5 (Technology Orchestrator), which spans all service lines.